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Posted: Friday, January 13, 2017 11:21 PM

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Apply Now: http://ezappjob.com/in-field-residential-cleaning-shift-manager

Job Summary

Directly supervises and coordinates activities such as security, equipment, information (HIGHLY DETAILED) of Field service workers.
General Accountabilities

Provides service by greeting and assisting clients, reporting informing on app system and responding to customer inquiries and escalating or problem solving and recording complaints.
Directs and supervises under time pressure employees engaged in service, inventory-taking, reconciling checks, receipts, and aids in performing services for customers.
Monitors service activities to ensure that customers receive highly satisfactory service and quality experiences.
Inventories stock and reorders when inventory drops to a specified level.
Instructs staff on how to handle difficult and complicated tasks.
Participates in all Hires and trains, and evaluates personnel with APPA standards measure, supports sales or marketing, promoting teams or discipling firing workers when appropriate.
Assigns employees to specific duties based on criteria benefiting clients and within many varied perimeters (COMPLEX)
Enforces safety, health, and security rules.
Examines all branded items and personel to ensure that it is correctly displayed and that it is performing as advertised.
Executes & Enforces budgets and authorizes payments and merchandise returns. (BREAKAGE, GIFT)
Plans and prepares work schedules and keeps records of employees' work schedules and time cards.
Reviews inventory and sales records to prepare reports for owner and budget departments.
Examines products purchased for resale or received for storage to assess the condition of each product or item.
Establishes and implements policies, goals, objectives, and procedures.
Confers with Owner to develop methods and procedures to increase sales, expand markets, and promote business.
*The company reserves the right to add or change duties at any time.
Job Qualifications

Education: Associate's degree
Experience: 3-5 years' experience in retail management
Skills

Critical thinking
Service orientation
Judgment and decision making
Management of personnel resources
Time management
Complex problem solving
Instructing
Apply Now: http://ezappjob.com/in-field-residential-cleaning-shift-manager

• Location: Ann Arbor, northvillenovicantonsouthlyon

• Post ID: 28225972 annarbor
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