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Posted: Tuesday, January 2, 2018 3:42 AM

Position Title: Internal Sales Rep Position Reports to: Customer Service Manager Position Summary: Under general supervision, coordinates and schedules loads between customers and West Side drivers; maintains load information on computer system; communicates load schedules with Planners and Fleet Managers; and strives to maintain satisfied customers while looking out for the best interest of the company. Essential Functions: 1. Coordinates and schedules loads between customers and West Side drivers; tenders loads from customers by means of communication; makes delivery appointments on loads when possible; enters tendered load information into computer tracking system; and updates load information as necessary. 2. Communicates and coordinates load information to planners and/or Fleet Managers as necessary; informs customers on changes affecting their freight; monitors customer satisfaction comments and actions; and works with Sales Department to insure customers' expectations are being met and/or exceeded. 3. Determines and maintains load capacity daily and works with Planners and computer data to monitor booked loads. 4. Manages load-planning responsibilities when necessary; and relays messages concerning load planning over the computer system when needed. 5. Performs other related duties as requested. Necessary Qualifications: One year experience in Customer Service area or related field. Physical Qualifications: Sitting, talking on the phone and entering data into computer for extended periods of time. Text "Drive" to 41411 to apply!SDL2017

Source: http://www.juju.com/jad/00000000gcuv3i?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc02d96ccccc4c3c2d88e438ede98045f000fcf700ee48587d


• Location: Ann Arbor

• Post ID: 44810697 annarbor
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