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Posted: Saturday, September 2, 2017 5:01 PM

An integral part of Livingston County public safety that provides 24-hour police, fire, and emergency medical response to the public. Extensive dispatch/public safety training provided. Exciting and meaningful work assisting the public and being a part of the public safety team. Receives emergency calls and dispatches law enforcement officers, fire and/or emergency medical services throughout the County. Utilizes specialized computer systems to secure necessary information for law enforcement personnel and to enter information relative to warrants, personal protective orders, stolen vehicles and other such data. Continually monitors availability and location of emergency units and/or designated personnel in the field. Requires working assigned shifts and emergency coverage for a twenty-four (24) hours a day, seven days a week, 365 days a year operation. Under the general supervision of the Dispatch Supervisor or other management staff and as may be directed by the Shift Leader.DUTIESReceives emergency calls for law enforcement, fire and/or emergency medical services assistance.Reviews and secures any additional information needed on location, nature of incident, status of emergency and other vital data.Confirms the nature of the calls, determines the priority of the calls, decides which agency should respond and dispatches the necessary information to the proper agency or unit.Assists emergency service units in the field by securing and/or verifying information through computers, department files and records, and other sources of available data.Obtains and coordinates the assistance of additional police, fire and medical services/units/agencies, as well as other organizations needed in emergency situations.Monitors the availability and location of various emergency and/or designated personnel in the field.Records and maintains information in both manual and computerized systems.Operates radio consoles, recorders, E911 displays, computer-aided dispatching terminals, LEIN and NCIC terminals, Telecommunications Device for the Deaf (TDD), other specialized equipment, departmental PCs and general office machines.Monitors weather conditions on automated, emergency management system and relays severe weather conditions to emergency agencies.Describes first aid or other medical emergency responses to callers pending the arrival of emergency, medically trained personnel.Monitors multiple situations simultaneously, including the monitoring of the Central Dispatch Facility security systems.QUALIFICATIONSHigh School Diploma or equivalent AND one of the following:Six month experience with customer service, multitasking, leadership/supervisory experience or responding to emergency situations in an emergency call center, fire service, ambulance service, law enforcement, hospital or military - OR-Completion of 48 credit hours in public safety related program at an accredited college or university (Send transcripts to humanresourceslivgov.com) - OR -Possess current certification in EmergencyMedical Dispatch and Emergency Fire DispatchHave not been convicted of a violation of criminal law (Criminal law generally includes all offenses except traffic law, conservation law and liquor law. Generally, conviction for a violation of criminal law is automatically disqualifiying).Must possess normal hearing and normal color visionOne year working with the publicAn integral part of Livingston County public safety that provides 24-hour police, fire, and emergency medical response to the public. Extensive dispatch/public safety training provided. Exciting and meaningful work assisting the public and being a part of the public safety team. Receives emergency calls and dispatches law enforcement officers, fire and/or emergency medical services throughout the County. Utilizes specialized computer systems to secure necessary information for law enforcement personnel and to enter information relative to warrants, personal protective orders, stolen vehicles and other such data. Continually monitors availability and location of emergency units and/or designated personnel in the field. Requires working assigned shifts and emergency coverage for a twenty-four (24) hours a day, seven days a week, 365 days a year operation. Under the general supervision of the Dispatch Supervisor or other management staff and as may be directed by the Shift Leader.DUTIESReceives emergency calls for law enforcement, fire and/or emergency medical services assistance.Reviews and secures any additional information needed on location, nature of incident, status of emergency and other vital data.Confirms the nature of the calls, determines the priority of the calls, decides which agency should respond and dispatches the necessary information to the proper agency or unit.Assists emergency service units in the field by securing and/or verifying information through computers, department files and records, and other sources of available data.Obtains and coordinates the assistance of additional police, fire and medical services/units/agencies, as well as other organizations needed in emergency situations.Monitors the availability and location of various emergency and/or designated personnel in the field.Records and maintains information in both manual and computerized systems.Operates radio consoles, recorders, E911 displays, computer-aided dispatching terminals, LEIN and NCIC terminals, Telecommunications Device for the Deaf (TDD), other specialized equipment, departmental PCs and general office machines.Monitors weather conditions on automated, emergency management system and relays severe weather conditions to emergency agencies.Describes first aid or other medical emergency responses to callers pending the arrival of emergency, medically trained personnel.Monitors multiple situations simultaneously, including the monitoring of the Central Dispatch Facility security systems.QUALIFICATIONSHigh School Diploma or equivalent AND one of the following:Six month experience with customer service, multitasking, leadership/supervisory experience or responding to emergency situations in an emergency call center, fire service, ambulance service, law enforcement, hospital or military - OR-Completion of 48 credit hours in public safety related program at an accredited college or university (Send transcripts to humanresourceslivgov.com) - OR -Possess current certification in EmergencyMedical Dispatch and Emergency Fire DispatchHave not been convicted of a violation of criminal law (Criminal law generally includes all offenses except traffic law, conservation law and liquor law. Generally, conviction for a violation of criminal law is automatically disqualifiying).Must possess normal hearing and normal color visionOne year working with the public

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• Location: Ann Arbor, Howell

• Post ID: 39120637 annarbor
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