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Posted: Sunday, September 3, 2017 3:15 PM

Job Description:/h3:
IT Server Manager (MUST be a US citizen, Canadian citizen or Greencard Holder)
There is no sponsorship available for this position.
Position Summary: The Server Engineering Manager provides leadership and management in the development and implementation of Companys server based computer systems. The Server Manager will lead planning and implementation of server systems to support both distributed and centralized business operations in support of Companys strategic objectives
Position Responsibilities:
Provides strategic and tactical planning for the development and maintenance of Companys server and client systems.
Maintain excellent written and verbal communications.
Provide and interpret capacity, performance, uptime and security reporting.
Responsible for all aspects of team member administration, development, mentoring, teamwork and performance management
Participates as an active member of the IS leadership team.
Develop and maintain strategies and standards to maximize costs and reliability, availability,
security, and serviceability.
Responsible for developing and maintaining a Disaster Recovery plan.
Take hand:offs from help desk and coordinate 2nd and 3rd level help desk support. Responsible for assisting Help Desk in determining if a problem is system or application issue. Follow Help Desk service level objectives guidelines. Create and maintain support documentation : including document help desk calls per IS guidelines.
Investigate and recommend new technologies
Improve, document and coordinate processes.
Maintain legal status w/ vendors and licensing.
Other duties as assigned.
Some travel is required
Minimum Qualifications:
Bachelors degree in computer science or information technology or equivalent experience
Excellent verbal, written and interpersonal communication skills needed to provide effective customer service.
At least 3 years of experience managing teams
At least 5 years of experience with server operating systems
Ability to analyze, summarize and solve user problems in a calming manner.
Ability to analyze and resolve complex logical and interpersonal issues
Demonstrated ability to relate to all levels of the user community, translate technical language to lay audiences, and organize and manage priorities.
Ability to set and manage priorities to ensure that project deadlines are met.
Company Description:/h3:
We are a women and minority owned Detroit:based company providing employment solutions for our communities. Specializing in recruitment for engineering, IT, finance and accounting and human resources professionals . Were in the relationship building business, establishing and maintaining relationships with our candidates and clients. Were here to serve you.


• Location: Ann Arbor

• Post ID: 39118647 annarbor is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017